Really Happy Customers
With over 80 years experience putting smiles on customers' faces, the management of MyPerfectColor.com prides itself on delivering outstanding customer service. We want our customers to not only keep coming back, but also to become ambassadors to the world telling others what a great experience they had. Read what customers are saying about MyPerfectColor.com.
Thanks so much for visiting. It is our hope that you will also have such great things to say about our products and service.
LOVE YOU GUYS!
just wanted to say how much I love you guys!! It is SO EASY to hop on your website and order my paint and with free shipping and no tax plus cheaper pricing than i can get locally you are AWESOME!!! Have a wonderful day!! : )
Ann (Blue Point, NY)
You are my new best friend =) Thank you so much for this information - this is exactly what I was looking for. Your site is amazing and I look forward to ordering my samples (& then the final choosen color) from you very soon. I have had my bedroom painted twice with the "wrong" gray - so my husband is giving me one more shot to get it right. The pressure is on!
Thanks so much for this info.
Dear Founder and CEO Jason,
Thank you so much for maintaining such a well-run site! What a pleasure, and what a great concept for making sense of all the paint cards and magazine clippings I've been gathering over the years.
I was totally blown away by how quickly my order arrived. I was expecting it to take a week or so. I got it the next day. All the colors were mixed perfectly. You are now my sole source for all my Aura paint needs.
Dirk, Bar Mills, ME
"I bought three sample paint colors from MyPerfectColor.com to try to find a better brown than the one we had painted on our master bedroom walls a couple of years ago. I have used Benjamin Moore paints exclusively at home because I think they are very durable and easy to apply, and I was happy to find a selection of them on MyPerfectColor.com. The color we selected ended up having a pinkish undertone, and we have never been happy with it. So, I painted my three sample brown hues on the wall and began the discussion with my husband and son. Luckily, we all eliminated the brown color that had a grayish tint to it, but it took 24 hours of discussion to decide between what I called a "dark chocolate" and the "milk chocolate" colors. Milk chocolate won, and my full gallon is sitting at home waiting to go on the walls soon."
Tracy Quinn McLennan,
Managing Editor of BobVila.com www.bobvila.com
"I want to take a moment to say thank you - this was a remarkable experience for me. I ordered 8 gallons of custom color paint at 3:15 Friday afternoon. At 10AM Today (Saturday) FEDEX is at my door with the delivery. Remarkable. Thank you - I will spread the word to family & friends!!"
Paul (Glendale, NY)
"...That’s what has been one of the best things about working with Jason at MyPerfectColor. He is awesome at customer service and incredibly knowledgeable about all things paint. Whenever I’ve had a question about paint colors, paint finish, paint color combinations - anything - he has gotten back to me promptly, with great advice."
From Jane Poricelli at Painting the bedroom: ready to roll
"WOW! I am incredibly impressed with the myperfectcolor Web site and customer service. As someone who works in Web 2.0 world, I am a bit envious of the usability and visibility of your site. I was looking for a Duron color, but wanted to use Benjamin Moore Paint (I used to work at Benjamin Moore Corp HQ and am incredibly loyal). I typed "Monaco Blue" into google and then at the top of the search results list was myperfectcolor and the wonderful color matching tool. From there, the process of ordering paint could not have been simpler. The process was so easy and the content on the site is amazing (instructions on how to use the paint I buy). All the customer touchpoints are wonderful - I was informed when my order was received, shipped and it arrived 2 business days after I ordered it. I have already sung your praises to many, and will be using your site as a case study on my blog. What really puts you over the top, though, is that you're in NJ (my home state). I look forward to ordering many more gallons from myperfectcolor.com!
Best, Jocelyn Ring (Savannah, GA)
"Thank you so much for coming through for me! My daughter can leave me alone now! She bugged me every day, she wants her room purple. You have excellent customer service skills! I received the paint today. I will definitely tell my friends about this web site!"
From Dawn (Everett, Massachusetts)
"My salvation (or downfall) has been myperfectcolor.com, where they'll mix you a small can of any color and send it to you really, really fast. Benjamin Moore has little sample pots, but only for a fraction of their colors, and the pots are really tiny. MyPerfectColor will mix any color, and they give you enough paint to really slather some on."
From Laurie Linn at The Kitchen Cabinet
"I am absolutely delighted to tell you about my experience with your company as I have already lauded your site to half of Syracuse! My Perfect Color has been a great find for me. Making mistakes with paint colors is both frustrating and expensive. Painting your home is not a game of horseshoes - close isn't good enough! You really need to find the exact right shade and see it on the walls to know if it is right. I have tried so many colors on my living room and dining room that I have had to repaint some areas white to find more room to test! But, I now have the perfect green for the living room - Ralph Lauren Kuaia lightened 50%.
I thought I had the right colors for the exterior of my home (a cottage ranch with lots of white trim) - Benjamin Moore's Garden Oasis with Vintage Charm on the door when I had an inspiration - how would navy blue look with all that white trim? So I am now on a quest for the perfect navy blue. I would never have had the option to explore this idea without My Perfect Color (you can't be buying quarts of all these colors and the color viewers on line are practically useless!).
The site speed has definitely increased but I would have kept coming back anyway. The samples have proved to be exact matches to the chips and your service is both extremely pleasant and lightning fast! In most cases I get the samples the next day.
As I renovate this old house, I thank you for being dependable and courteous - I would like to send some of my contractors to you to learn a little bit about customer service!
Thanks again and I'll be back soon - I have lots more rooms to do!
Best regards Mary (Syracuse, NY)"
I am writing to let you know how very helpful your site has been for me.
We are building a new house and have over 12 room to paint! I thought by hiring an interior designer my colors would be done for me but after ordering the samples of the colors she choose I was able to make a few adjustments and get the PERFECT COLORS for every room in my house!
The size of the samples you send are just right and allow for you to truly test colors. And, the speedy shipping was so helpful when I had to get additional colors quick!
THANK YOU, THANK YOU, THANK YOU...I have already told all of my friends and family and will definitely order again!!!
Sincerely, Donna from Chicago"
"We like the acorn yellow! It coordinates very well with the rug. I purchased the sampler size and painted a test board and we’re happy with the depth of color. I needed to find a second Benjamin Moore dealer in the area, because the first one was completely out of color chip cards to take home to look at yellow squash. I think that we’ll also use hazelnut cream for trim color, because my husband really dislikes light trim (he needs more color). The palette also goes well with the dining room wallpaper that we inherited when we moved in, so we can continue the trim paint throughout the house. We’re not ready to redo everything else. The kitchen needs a major makeover, which will follow very soon, now that we’re comfortable with the colors in the main living areas. Thanks for your help!
I am writing to tell you how impressed and grateful I am for the great service I received from My Perfect Color.com. I placed an order for a Paint Sample Minican late in the evening on 1/29/08, and by the next morning I received your email message informing me that the paint had been shipped. I was amazed when the product arrived early this morning (1/31) via FedEx. It’s obvious that your company puts a very high priority on customer service, and I’m delighted that I can now begin to move forward with my painting project sooner than I ever would have imagined. Thanks very much.
Maureen [from New Jersey]
As a DIY-er, I appreciate the convenience of ordering online, the value of helpful service, and the importance of a full selection of choices. My Perfect Color offers all of that and more. The range of colors available is staggering, even more so with the options of matching other brands and creating your own colors. The availability of inexpensive samples is a great way to solve the problems of matching colors onscreen, and gives the opportunity to see how a color will look in your own home before committing to it.
I find the website to be attractive, well organized, and easy to use. I've had no problem finding what I need. The order history is a nice feature when ordering more of what I've used in the past. Every order I've placed has been shipped the same day, which is great when you want something quickly. On the occasions I've had a question or problem, the response to my email was very prompt and helpful.
I plan to continue using My Perfect Color for my painting needs, and would certainly recommend it to my friends and family.
Camille [from New York City]
Dear Jason, I am glad you sent me this newsletter because it gives me an opportunity to tell you how much I appreciate your website and service. I recently used your palettes and samples to redo my downstairs living room, study, entry way, powder room and dining room. I used the Pottery Barn colors from the summer of 2007: Weekend Getaway, Nantucket Fog, Seashell, and Pale Almond. It looks gorgeous (if I do say so myself).
If you care to see I can send you the before and after pictures. I also used your tester boards which were crucial to the color selection process.
Thank you for enabling me to be my own decorator!
Mari [from Marietta, GA]
I just want to tell you thank you for your My Perfect Color site. It is fabulous. I do renderings for a living, and it really helps to have one site to go to that I can find just about every paint color there is. I will definitely refer you to our clients and keep you in mind when I'm ready to paint my own home.
If you have a myperfectcolor experience you would like to share, please email us your testimonial.